General Terms and Conditions for Pelovantara

These Terms and Conditions constitute the legal agreement between the user and Pelovantara regarding use of automated trade recommendation services. By accessing our platform, you acknowledge and agree to the specifics below.

Last updated January 15, 2026

Acceptance of Terms

Your access to and use of this site or service signifies your agreement to be bound by these Terms. Please review them carefully, as your ongoing engagement will be governed by and subject to these conditions.

Key Definitions

The following definitions clarify terminology for this agreement:

'User': Any individual registering, accessing, or interacting with automated recommendation services provided by Pelovantara.

'Service': The delivery of analytical insights, notifications, and supporting communication on market trends using AI technologies by Pelovantara.

'Platform': The secure, web-based environment offered by Pelovantara at pelovantara.sbs, integrating all features and data relevant to the service.

'Content': All materials, insights, and notifications generated by the platform.

Acceptable Use Policy

The service is intended for responsible, personal use by individuals seeking contextual trading information, within bounds of South African law.

Eligibility

Users must be at least 18 years old and legally able to enter into binding contracts. Use is restricted where prohibited by law.

Proof of eligibility may be requested at any time.

User Responsibilities

By using Pelovantara, you agree to:

Maintain accuracy and confidentiality of personal information provided
Abide by all relevant laws and platform policies
Refrain from misuse, illegal access or exploitation of offered features
Act in good faith and respect rights of others using the service

What is Not Allowed

Users are expressly restricted from:

Engaging in unlawful, deceptive, or fraudulent conduct
Reverse engineering, copying, or misrepresenting our AI systems
Interfering with platform security or performance
Sharing unauthorized or harmful content
Attempting to bypass compliance controls or usage restrictions

Intellectual Property Rights

All service content, trade signals, notifications, analytics and branding remain proprietary to Pelovantara. Unauthorized copying, distribution, or commercial use is prohibited without written consent.

User Content Submission

Users may submit only lawful, original content; submissions remain your responsibility and must not violate any rights.

Your Content Rights & Responsibilities

You retain rights to your own contributions but grant Pelovantara license to use them in line with platform operation requirements.

Data Protection and Privacy Policy

Use of Pelovantara is subject to our Privacy Policy, which explains how data is collected, processed, and protected. Please review it to understand our practices.

See Privacy Policy

Important Disclaimers

Our notifications are advisory only and not direct instructions for trading execution.

Risks and Limitations

Results may vary for each user and past performance is not predictive of future outcomes. Service does not eliminate risk.

Limitation of Liability

Pelovantara will not be liable for incidental, consequential, or indirect damages arising from platform use or reliance on recommendations.

Indemnification

You agree to indemnify and hold harmless Pelovantara from claims, losses, or damages due to use or misuse of the platform or its insights.

Dispute Resolution Process

In the case of disputes, parties will aim to resolve issues amicably before considering escalation.

Arbitration

Disputes not resolved informally may be submitted to binding arbitration in accordance with South African law.

Arbitration does not preclude other available remedies under the law.

Online Dispute Resolution (ODR)

We support fair electronic resolution processes for eligible disputes. You may contact us for details or guidance.

Visit our contact page

Severability

If any part of these Terms is found invalid, remaining provisions will stay in effect.

Entire Agreement

This agreement represents the full understanding between the parties, overriding previous arrangements or understandings.

Governing Law and Jurisdiction

These terms are governed by the laws of South Africa and subject to the jurisdiction of South African courts.

Termination

Pelovantara may suspend or terminate access if these Terms are breached. Notice will be provided where possible.

Modifications

We reserve the right to update or change these Terms. Continued use implies agreement with any new provisions.

Contacting Pelovantara Support

Questions or requests for clarification should be sent to our support team using channels below.

Support Email: content@pelovantara.sbs

Support Phone: +27(32)9542351

Office Address: Berea (Regus centre), East London South Africa

Effective from: January 16, 2026

Version: 2.1